Unleash Your Potential at L’Oréal’s Beauty Tech!
For more than a century, L’Oréal has devoted itself solely to one business: Beauty. Present in 150 countries across five continents and with €42 billion consolidated sales, L’Oréal is the global industry leader. With 37 global beauty brands across four divisions, L’Oréal offers beauty for each covering all beauty categories and catering to all beauty desires. With the acquisition of the Australian brand Aēsop in 2023, the Group continues to expand its portfolio through targeted acquisitions as part of its drive to create the future of beauty.
Today, L’Oréal includes more than 2,000 tech positions and is constantly growing. Beauty Tech is changing the game and leading the shift towards new consumer realities and a digital disruption. Championing Beauty Tech, we invent the beauty of the future while becoming the company of the future.
Beauty Tech is how we know our consumers intimately, augmenting their beauty journeys with unparalleled diverse and sustainable experiences. Beauty Tech equips the Group with the key assets it needs to conquer this new world, where Tech has become strategic. With this ambition, L’Oréal continues to recruit diverse, innovative, skilled and passionate minds in different tech domains such as Data, Digital, Cloud, Cyber Security, IT Architecture, DevOps, Applications and Infrastructure.
YOUR FUTURE TEAM
Are you a highly skilled and experienced Service Delivery Manager? Do you have a passion for delivering exceptional service and ensuring the smooth functioning of business-critical support functions?
If so, we have an exciting opportunity for you to join our team at L’Oréal as a Service Delivery Manager within the IT Infrastructure Team at the Europe Zone.
Our focus? Deliver the best possible end-user experience in a secure and reliable manner.
What a day in the life of the team looks like:
As a Client Services Service Delivery Manager for our Corporate / Research & Innovation Functions across Europe, you will play a crucial role in ensuring the smooth and efficient delivery of IT services within our organization.
Reporting to the European Service Delivery Manager, you will be responsible for driving continuous improvement in service delivery, working closely with IT Service Desk Managers across Europe, and collaborating with global colleagues to enhance support and deliver a world-class support model across the business.
Key responsibilities include:
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