Reporting to the Director of Property Management at IBIZA EVOLUTION SERVICES (IES), your main function will be to manage and develop your portfolio of properties on the island of Ibiza.

Property Management:

• Act as the main point of contact for property owners for all matters related to property administration and management, maintenance, and care.

• Ensure the administrative and financial management of property management files and take all necessary measures to contribute effectively to this task.

• Interact with property owners, relevant authorities and organizations (municipality, co-ownership association, etc.), and service providers.

• Respond to requests and expectations of property owners within the limits of the services included in the signed real estate management contract.

• Ensure that each guest is welcomed to a property whose customization, level of comfort, facilities, and quality of household staff consistently exceed their expectations, regardless of their location worldwide.

• Resolve any issues related to the above elements before, during, and after the guest’s stay as effectively as possible to maximize their satisfaction and that of the owner.

This entails:

• Monitoring the expected arrival of the client, anticipating possible needs, and preparing arrival and departure files.

• Supporting and guiding operational teams.

• Inspecting each property before rental and customizing it to meet the different needs of our clients.

• Welcoming each of our clients according to Le Collectionist brand standards.

• Responding to various requests from our guests during their stay.

• Acting as a strong point of the concierge service at the destination.

• Ensuring that the checkout process proceeds smoothly and that the property is returned in good condition.

• Person based in Ibiza

• Hospitality school, Business Administration or Management degree.

• Good knowledge of the Ibiza area.

• Driver’s license.

• Interest in the luxury sector.

• Strong experience in similar roles.

• Excellent oral and written skills in Spanish and English (a third language is a plus) and communication skills.

• Organized, rigorous, and meticulous.

• Demonstrates a high degree of autonomy.

• Dynamic and committed personality.

• Ability to quickly establish relationships and adapt to the type of person you are dealing with online or in person.

• Possesses good communication skills, both written and oral, and strives to be clear and understandable.

• Enjoys challenges and is not afraid to handle multiple topics at once.

• Interview with HR

• Interview with the Property Management Director

• Interview with the VP of Operations Spain